Terms and condition

Terms & Conditions – Hotel Kalpana Palace

By booking and staying at Hotel Kalpana Palace, guests agree to the following terms and conditions:

Check-In & Check-Out:

  • Check-in time: 12:00 PM
  • Check-out time: 11:00 AM
  • Early check-in or late check-out is subject to availability and may incur extra charges.

Identification:

  • All guests must present a valid government ID at check-in.
  • PAN card is not accepted as ID proof.
  • Unmarried couples are not allowed.

Booking & Cancellation:

  • Cancellations made within 24 hours of check-in may be subject to charges.
  • No-shows will be charged the full amount.

Visitors:

  • Visitors are not allowed in guest rooms. Meetings can be conducted in the lobby or common areas only.

Smoking & Alcohol:

  • Smoking is not allowed inside rooms. Designated smoking areas are available.
  • Consumption of alcohol or illegal substances is strictly prohibited.

Damage Policy:

  • Any damage to hotel property will be charged to the guest’s account.

Rights Reserved:

  • Management reserves the right to refuse entry or cancel bookings if any policies are violated.